Richer Sounds - update
I finally got an "automated" reply from Richer Sounds, though how it can be automated when they took nearly a day to respond, I’ll never know:
Thank you for E-Mailing Richer Sounds.
We will endevour (sic) to answer your email ASAP, however if this is of an urgent
nature please call our Customer Services Team on: 0870 900 1000 (National
Rate Call) 10am-6pm Monday-Friday, 10am-5pm on Saturdays and 12-4 Bank
Holidays.
If your E-Mail is of a technical nature please E-Mail:
technicalhelp@richersounds.com or call 0906 9 188 881 (Calls charged @ £1
per Minute from BT Land Lines, Mobile charges vary).
If you E-Mail is for Store Stock information, please E-Mail:
stockenquiries@richersounds.com or call 0870 366 1296 (National Rate Call)
10am-6pm Monday-Friday, 10am-5pm Saturdays & 12-4 Bank Holidays. Please ensure that you include a contact telephone number, as this information is
passed through to the store of purchase, who will in turn contact you direct and reserve item(s) for you.
If this relates to our Internet site, or previous Mail Order purchase(s)
please E-Mail: webaftersales@richersounds.com.
Thank you for your co-operation.
Best Regards.
Richer Sounds Customer Services Team.
www.richersounds.com
Richer Sounds Customer Services.
Customerservices@RicherSounds.com
Tel: 0870 900 1000
Fax: 0870 900 1881
I also discovered that I’m not alone in my frustration with the parochiality MS-centricity and ineptitude of the Richer Sounds website developers: Jim Woods has also noticed.
But will Richer Sounds notice?